Security

At CaseMark, privacy and security is a first principle we focus on with respect to our products and organization. We have made it our top priority to safeguard your data with robust security measures.

Note: Please email support@casemark.ai if you're reporting a potential security vulnerability.

Certificates & Standards

CaseMark is always working to not only meet, but exceed, established data security best practices. We are currently undergoing accreditation for all leading certifications for our security policies and frameworks.

CaseMark Security

At CaseMark AI, our unwavering commitment to privacy and security stands at the forefront of our operations. We've meticulously designed our platform to ensure the utmost confidentiality and protection of legal data, reinforcing the trust legal professionals place in us.

  • We never train our AI models with customer data.

  • We encrypt all user data at rest (AES-256) and during transit (TLS 1.2).

  • Our platform is hosted on Amazon AWS and Microsoft Azure, backed by guarantees on intrusion detection and physical security.

  • We have a clear privacy policy and terms of service outlining data usage, storage, and user right

  • Dependency updates are applied daily.

  • User roles and permissions are implemented to control access to sensitive data and functionality.

  • User authentication uses SSO and Multi-Factor Authentication (MFA).

  • All our employees undergo background checks and annual security training.

  • We have vendor risk management practices in place.

  • We are currently undergoing a SOC 2 Type 2 security audit.

  • 24/7 monitoring and incident response.

  • We conduct annual penetration testing and quarterly vulnerability testing to proactively identify and fix security vulnerabilities.

  • Our policies cover IT assets, access controls, internet access, antivirus policies, remote access policies, and more.

  • We provide an audit log feature that tracks and records all user activities and system events.

  • Our security team is led by industry veterans.

  • Engineers undergo security training to maintain awareness and best practices.