Terms of Service

LAST UPDATED: 8/24/2023

1. Introduction

Welcome to CaseMark AI, Inc. (“Company”, “we”, “our”, “us”)! These Terms of Service (“Terms”, “Terms of Service”) govern your use of our Software-as-a-Service platform (“Service”, “Platform”) that offers custom, finely-tuned Legal Language Models (LLMs) to analyze client data, and workflow tools for the legal industry, accessible at https://casemark.ai.

2. Acceptance of these Terms

By accessing and using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

3. Changes to these Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

4. Accounts and Access

To use our Service, you may need to create an account. You must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. License and Restrictions

Subject to these Terms, we grant you a non-exclusive, non-transferable, and limited right to access and use our Service. You may not rent, lease, lend, sell, redistribute, reproduce, or sublicense the Service. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Service.

6. Privacy

Your privacy is important to us. Please read our Privacy Policy for information about how we collect, use, and disclose your personal information.

7. Data Protection and Security

We implement security measures designed to protect your data from unauthorized access, disclosure, or accidental loss or destruction of your personal information, username, password, transaction information, and data stored on our Service. However, we cannot guarantee absolute security.

8. Intellectual Property

Our Service and all contents, including but not limited to text, images, graphics or code are the property of [Company Name] and are protected by copyright, trademarks, database and other intellectual property rights.

9. Client Data

You retain all rights to any data, information, and files that you upload to the Service (“Client Data”). You grant us a worldwide, royalty-free, and non-exclusive license to copy, distribute, and display Client Data only for the purpose of providing the Service. We do not use your data to train our AI models.

10. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

11. Limitation of Liability

In no event shall CaseMark AI, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Multnomah County, Oregon, United States of America, without regard to its conflict of law provisions.

1. Introduction

Welcome to CaseMark AI, Inc. (“Company”, “we”, “our”, “us”)! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (“Service”, “Platform”) accessible at https://casemark.ai including our products CaseMark Workflow, CaseMark Discovery and CaseMark Summarize.

2. The Data We Collect
  • Personal Identifiable Information (PII)**: We may collect personal information that you voluntarily provide to us such as name, contact information, and any other personal information you choose to provide.
  • Non-Personal Information: We may automatically collect certain non-personal information about you when you access our Service, such as your IP address, device and browser type, operating system, access times, pages viewed, and the web page that referred you to our Service.
  • Client Data: We collect and store information that you upload, provide, or create while using the Service.
3. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our Service.
  • Analyze trends and monitor usage and activity in connection with our Service.
  • Detect, investigate, and prevent fraudulent transactions, abuse, and security issues.
  • To respond to your comments, questions, and customer service requests.
4. How We Share Your Information

We may share the information we collect as follows:

  • With service providers who perform work on our behalf.
  • In response to a request for information if we believe disclosure is required by, or is in accordance with, any applicable law or legal process, including lawful requests by public authorities.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Company or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. Security of Your Information

We use technical and organizational measures designed to protect your personal information from unauthorized access, theft, and loss. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Privacy Rights

Depending on your location and where applicable law requires, you may have the following rights with regard to the personal data we control about you:

  • The right to request access to and rectification or deletion of your personal data.
  • The right to object to our processing of your personal data.
  • The right to withdraw any consent you’ve given.

To request the deletion of your personal data, please contact us at support@casemark.ai.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at support@casemark.ai.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

9. Governing Law and Venue

This Privacy Policy shall be governed and construed in accordance with the laws of Multnomah County, Oregon, United States of America.